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Frequently asked Questions

01/

WHERE ARE YOUR BRANCHES LOCATED AND WHAT ARE THE STORE HOURS?

All of our branches are now open for dine-in (at 75% capacity) and takeout. Please be guided on the operating hours of each branch:

Ayala Center Cebu: 10:00am - 9:00pm

Ayala Malls Central Bloc: 11:00am - 9:00pm

Mactan: 11:00am - 9:00pm

Northpark: 11:00am - 2:00pm; 5:00pm - 9:00pm

Paseo Saturnino: 11:00am - 2:00 pm; 5:00pm - 9:00pm

SM Seaside: 10:00am - 9:00pm

Sundance: 11:00am - 2:00 pm; 5:00pm - 9:00pm

03/

WHAT ARE YOUR PAYMENT OPTIONS FOR DELIVERY?

We accept credit card payment (through Paypal), BDO bank transfer, and Cash On Delivery (COD).

05/

DO YOU ACCEPT DINE-IN GUESTS AND RESERVATIONS?

Yes, we do! Please be reminded that all stores will operate at 75% capacity only. Please also follow proper health and safety protocols when dining in. You may reserve ahead by contacting this number prior to your visit:

0945 356 6887

02/

DO YOU DELIVER?

Yes! You can order your Sachi favorites through our website and we will deliver them to your doorstep through our preferred third party delivery apps (Maxim and Lalamove). Delivery fee will be calculated based on your address and will be charged separately after checkout on our website. Our customer service representative will be in touch with you after you’ve completed your order through our website.

04/

WHERE CAN WE BUY THE FROZEN VARIETIES?

You can purchase them through our website, at our Ayala Center Cebu and SM Seaside branches or through the following grocery stores:

Cebu City

  • The Marketplace Ayala Center Cebu

  • The Marketplace Robinsons Galleria Cebu

  • Robinsons Supermarket Banilad Town Center

  • Robinsons Supermarket Talamban Times Square

  • Robinsons Supermarket Fuente

  • Robinsons Supermarket Base Line Center

 

Mandaue City

  • The Marketplace Oakridge Business Park

 

Lapu-Lapu City

  • Robinsons Supermarket Island Central Mall

 

Cebu South

  • Robinsons Supermarket South Central Square Mall Talisay

  • Robinsons Supermarket South Town Centre Tabunok

  • Robinsons Supermarket Belmont One Minglanilla