Frequently asked Questions
WHERE ARE YOUR BRANCHES LOCATED AND WHAT ARE THE STORE HOURS?
All of our branches are now open for dine-in (at 75% capacity) and takeout. Please be guided on the operating hours of each branch:
Ayala Center Cebu: 10:00am - 9:00pm
Ayala Malls Central Bloc: 11:00am - 9:00pm
Mactan: 11:00am - 9:00pm
Northpark: 11:00am - 2:00pm; 5:00pm - 9:00pm
Paseo Saturnino: 11:00am - 2:00 pm; 5:00pm - 9:00pm
SM Seaside: 10:00am - 9:00pm
Sundance: 11:00am - 2:00 pm; 5:00pm - 9:00pm
WHAT ARE YOUR PAYMENT OPTIONS FOR DELIVERY?
We accept credit card payment (through Paypal), BDO bank transfer, and Cash On Delivery (COD).
DO YOU ACCEPT DINE-IN GUESTS AND RESERVATIONS?
Yes, we do! Please be reminded that all stores will operate at 75% capacity only. Please also follow proper health and safety protocols when dining in. You may reserve ahead by contacting this number prior to your visit:
0945 356 6887
DO YOU DELIVER?
Yes! You can order your Sachi favorites through our website and we will deliver them to your doorstep through our preferred third party delivery apps (Maxim and Lalamove). Delivery fee will be calculated based on your address and will be charged separately after checkout on our website. Our customer service representative will be in touch with you after you’ve completed your order through our website.
WHERE CAN WE BUY THE FROZEN VARIETIES?
You can purchase them through our website, at our Ayala Center Cebu and SM Seaside branches or through the following grocery stores:
The Marketplace Ayala Center Cebu
The Marketplace Robinsons Galleria Cebu
Robinsons Supermarket Banilad Town Center
Robinsons Supermarket Talamban Times Square
Robinsons Supermarket Fuente
Robinsons Supermarket Base Line Center
The Marketplace Oakridge Business Park
Robinsons Supermarket Island Central Mall
Robinsons Supermarket South Central Square Mall Talisay
Robinsons Supermarket South Town Centre Tabunok
Robinsons Supermarket Belmont One Minglanilla